The Spencer Group of Companies’ Gift card for family and friends

The Spencer Group of Companies’ Gift card is the perfect gift for family and friends. Spencer Group of Companies offers a wide range of services including corporate travel, leisure and family holidays.

The Spencer Group of Companies’ Gift Cards are available to be redeemed from any of our speciality locations:

• Spencer Travel in Mascot
• Shire Travel in Caringbah
• Spencer Travel Eastside in Mascot
• Spencer Travel Southside in Kogarah

How they work

·         Gift Cards can only be purchased from, and redeemed through, a Spencer Group of Companies office.

·         The Gift Cards are uniquely numbered for security, tracking & verification.

·         Purchased Gift Cards can be used in multiples and without restrictions.

 

Complimentary Gift Cards are provided FREE and can only be used at the rate of one per booking with a minimum spend of $500.00 and must be in combination of Air and Land arrangements or a Cruise.

Gift Cards can be used once only, and we will require the unique card number upon redemption. Read More…

Spencer Travel Consolidates Three Offices into One

Spencer Travel has welcomed personnel from two of its sister Sydney suburban travel agencies to its headquarters at Mascot, as the Virtuoso member trims costs during the current financial crisis.

Staff from Shire Travel in Caringbah and Spencer Travel Southside in Kogarah – both in Sydney’s southern suburbs – are now working from the one location as Spencer Group of Companies rides out the pandemic and overseas travel restrictions.

Penny Spencer, Managing Director of Spencer Group of Companies, said the reason for the relocation of two shopfront offices to its 2.5-year-old expansive digs near Sydney Airport was because the group currently could not afford their expensive regional rents and overheads.

“My strategy is that moving forward, we have to consolidate and survive – part of survival is making sacrifices and unfortunately no longer having shopfronts may be the future,” Spencer told LATTE.

“As we don’t know when international [travel] will return, to have everyone under the one roof and working together as a team and one set of overheads makes sense for coming out of COVID,” Spencer explained.

She said that the agency’s clients have been “supportive and understanding” of the strategy, suggesting the ‘new normal’ for consulting will be for the group’s advisors to meet new and existing customers in-person.

“It will be more about us visiting them, rather than them visiting us – or more over the phone and email.”

Spencer Travel moved from its Sydney CBD address of 20 years to its larger office HQ at Mascot’s Heritage Business Park in May 2018.

Louise Brown - Stay at the Shangri-La Sydney

Our Operations Manager Louise Brown recently stayed at the Shangri-La in Sydney and shares her experience with us:

“I recently celebrated a family milestone birthday at Shangri-La Sydney and wanted to share what a great experience it was for anyone who is thinking of having a staycation in Sydney.  The hotel had only reopened the day before so the staff were for the first time, operating a 5 star luxury hotel with the new restrictions and health policies in place,” Louise explains.

"Apart from getting your temperature taken as you enter the lobby and completing an online health declaration form just prior to check in, the arrival experience didn’t feel too different than usual.”

“Arriving at check in time meant there was quite a long queue so perhaps tried to arrive a little but later if you can.  Reception staffs were behind clear Perspex screens and were taking all precautions to limit contact. There are small circular signs on the floor indicating the appropriate distance people should stand apart and there are limits on the number of people allowed at the one time in the lift. Of course, hand sanitizer is everywhere!” Louise says.

“Shangri-la Sydney has Darling Harbour, Opera and Harbour view rooms and suites – our room was absolutely spotless and of course, the view stunning.”

A highlight of our stay was our beautiful dinner at Altitude restaurant on level 36 – I’d highly recommend booking a night at the hotel with your consultant and reserving a table for dinner as well. It felt like a real treat to be able to enjoy a lovely dining experience again.”

“Spencer Travel is a partner of Shangri-La Groups Luxury Circle program and our clients receive the following benefits – room upgrade at the time of booking, daily breakfast for two, USD100 hotel credit and welcome amenities,” Louise concludes.

Please note, Altitude restaurant is currently open for breakfast daily, lunch on Friday, and dinner on Friday, Saturday and Sunday nights. As restrictions ease and occupancy picks up, the hotel will be reviewing their operations and increasing food and beverage services. Your Spencer Travel consultant will be able to let you know the most current information.

Corona Virus & Travel - Helpful Information for Current and Future Bookings

We understand travellers’ concerns about the development of the corona virus COVID-19.

We would like to share some helpful information for current and future bookings.

I have a booking

If you are concerned about your future travel plans, contact your Spencer Travel consultant to discuss your concerns with them. Your Spencer Travel consultant can assist by:

• Reviewing your travel plans and provides you with options and alternatives.
  
• Providing clarity on specific suppliers change and cancellation policies, and discuss how these policies may affect you.
  
• Directing you to current official information for your given destination.

I’m thinking of booking a holiday

At Spencer Travel, we can offer flexible and refundable options to suit your travel management and give you peace of mind. We also work with suppliers who have favourable bookings terms and conditions in place such as reduced deposits, delayed final payment dates and current policies to allow late cancellation.

There are promotions with exceptional value in market to take advantage of.  Should you want to discuss your future travel plans, please don’t hesitate to contact your Spencer Travel consultant.

Reputable sources 

We recommend the below sources for the latest updates and information:

• The World Health Organisation : for the latest on the Corona virus itself
  
• Australian Government Smartraveller information: for any specific destinations
  
• Australian Government’s Health Website

Castaway Island Resort Free Night & Free Meals

This little piece of Fijian paradise ticks all the boxes for a fabulous tropical family getaway. With white sandy beaches, two swimming pools and a great kids club, Castaway Island Resort is one of our most popular resorts for a good reason.

Castaway Island is jam-packed full of fun and exciting activities, and whether it’s ‘on land’ or in the water, there’s plenty of things to do.

The resort offers traditionally inspired individual bure accommodation with stylish and spacious interiors.

Book to stay 5 nights via Spencer Travel Group and pay only 4 nights plus receive all meals for free during your stay. Kids stay play & eat free!

5 nights now from $4,275 per family (2 adults & 2 children) SAVE $2925

Includes:

• Return airport  coach/launch transfers
• 5 nights quad share in an Island Bure
• Includes ONE FREE NIGHT
• All Meals for the family
• Free use of resort facilities
• Family friendly accommodation
• Kids U12 STAY, PLAY & EAT FREE
• Bonus 2 x 60 minute massages and one high tea experiences for 2 adults once per stay

Travel & booking dates: Travel 05 Jan –31 Mar & 12 Oct –21 Dec 2020. (High Season surcharges apply 20 Apr–24 Sep 20).