Wednesday, July 29, 2020

Louise Brown - Stay at the Shangri-La Sydney



Our Operations Manager Louise Brown recently stayed at the Shangri-La in Sydney and shares her experience with us:

“I recently celebrated a family milestone birthday at Shangri-La Sydney and wanted to share what a great experience it was for anyone who is thinking of having a staycation in Sydney.  The hotel had only reopened the day before so the staff were for the first time, operating a 5 star luxury hotel with the new restrictions and health policies in place,” Louise explains.
"Apart from getting your temperature taken as you enter the lobby and completing an online health declaration form just prior to check in, the arrival experience didn’t feel too different than usual.”

“Arriving at check in time meant there was quite a long queue so perhaps tried to arrive a little but later if you can.  Reception staffs were behind clear Perspex screens and were taking all precautions to limit contact. There are small circular signs on the floor indicating the appropriate distance people should stand apart and there are limits on the number of people allowed at the one time in the lift. Of course, hand sanitizer is everywhere!” Louise says.

“Shangri-la Sydney has Darling Harbour, Opera and Harbour view rooms and suites – our room was absolutely spotless and of course, the view stunning.”

A highlight of our stay was our beautiful dinner at Altitude restaurant on level 36 – I’d highly recommend booking a night at the hotel with your consultant and reserving a table for dinner as well. It felt like a real treat to be able to enjoy a lovely dining experience again.”


Spencer Travel is a partner of Shangri-La Groups Luxury Circle program and our clients receive the following benefits – room upgrade at the time of booking, daily breakfast for two, USD100 hotel credit and welcome amenities,” Louise concludes.

Please note, Altitude restaurant is currently open for breakfast daily, lunch on Friday, and dinner on Friday, Saturday and Sunday nights. As restrictions ease and occupancy picks up, the hotel will be reviewing their operations and increasing food and beverage services. Your Spencer Travel consultant will be able to let you know the most current information.

Wednesday, March 11, 2020

Corona Virus & Travel - Helpful Information for Current and Future Bookings


We understand travellers’ concerns about the development of the corona virus COVID-19.

We would like to share some helpful information for current and future bookings.
I have a booking

If you are concerned about your future travel plans, contact your Spencer Travel consultant to discuss your concerns with them. Your Spencer Travel consultant can assist by:

  • Reviewing your travel plans and provides you with options and alternatives.
  • Providing clarity on specific suppliers change and cancellation policies, and discuss how these policies may affect you.
  • Directing you to current official information for your given destination.
I’m thinking of booking a holiday

At Spencer Travel, we can offer flexible and refundable options to suit your travel management and give you peace of mind. We also work with suppliers who have favourable bookings terms and conditions in place such as reduced deposits, delayed final payment dates and current policies to allow late cancellation.
There are promotions with exceptional value in market to take advantage of.  Should you want to discuss your future travel plans, please don’t hesitate to contact your Spencer Travel consultant.

Reputable sources 

We recommend the below sources for the latest updates and information:

Monday, February 3, 2020

Castaway Island Resort Free Night & Free Meals


This little piece of Fijian paradise ticks all the boxes for a fabulous tropical family getaway. With white sandy beaches, two swimming pools and a great kids club, Castaway Island Resort is one of our most popular resorts for a good reason.

Castaway Island is jam-packed full of fun and exciting activities, and whether it’s ‘on land’ or in the water, there’s plenty of things to do.

The resort offers traditionally inspired individual bure accommodation with stylish and spacious interiors.

Book to stay 5 nights via Spencer Travel Group and pay only 4 nights plus receive all meals for free during your stay. Kids stay play & eat free!
5 nights now from $4,275 per family (2 adults & 2 children) SAVE $2925

Includes:
  • Return airport  coach/launch transfers
  • 5 nights quad share in an Island Bure
  • Includes ONE FREE NIGHT
  • All Meals for the family
  • Free use of resort facilities
  • Family friendly accommodation
  • Kids U12 STAY, PLAY & EAT FREE
  • Bonus 2 x 60 minute massages and one high tea experiences for 2 adults once per stay
Travel & booking dates: Travel 05 Jan –31 Mar & 12 Oct –21 Dec 2020. (High Season surcharges apply 20 Apr–24 Sep 20).